TERMS OF USE
Last updated: [DD/MM/YYYY]
These Terms of Use, hereinafter the “TOU”, define the conditions of access, browsing and use of the website www.chateaudecharmeil.com.
By accessing and using the website, the user acknowledges having read these TOU and undertakes to comply with them.
1. PUBLISHER IDENTITY
The website www.chateaudecharmeil.com is published by:
CHATEAU DE CHARMEIL
Simplified joint-stock company with share capital of €10,000
Registered office: 12 rue du Château, 03110 Charmeil, France
SIREN: 939 862 611
SIRET: 939 862 611 00018
RCS: Cusset 939 862 611
Intra-community VAT number: FR90 939 862 611
Telephone: +33 7 88 51 18 42
Email: info@chateaudecharmeil.com
Publication director:
Mr Charles-Étienne Roy
Detailed information relating to the publisher, host and ownership of the website is available in the Legal Notice.
2. PURPOSE OF THE WEBSITE
The purpose of the website www.chateaudecharmeil.com is to present Château de Charmeil, its accommodation, spaces, services, history, facilities and contact or booking procedures.
The website may allow users in particular:
– to discover Château de Charmeil;
– to view the accommodation offered;
– to view the available services;
– to request information;
– to contact CHATEAU DE CHARMEIL;
– to access a booking solution, if offered;
– to consult legal information, the TCS, the Privacy Policy and the Cookie Policy.
The website is a presentation and information website. Certain features may redirect the user to third-party services, including a booking platform or payment tool, where these are used.
3. ACCEPTANCE OF THE TOU
Accessing and using the website implies full acceptance of these TOU.
If the user does not accept these TOU, they should not use the website.
The user declares that they have the legal capacity to use the website and, where applicable, to make a booking or contact request.
4. ACCESS TO THE WEBSITE
The website is normally accessible 24 hours a day, 7 days a week.
CHATEAU DE CHARMEIL endeavours to ensure the accessibility and proper operation of the website, but does not guarantee permanent, continuous or error-free access.
Access to the website may be interrupted, suspended or limited at any time, particularly for maintenance, updates, security, technical developments, force majeure or malfunction beyond the control of CHATEAU DE CHARMEIL.
CHATEAU DE CHARMEIL cannot be held liable for consequences resulting from temporary or permanent unavailability of the website.
5. CONDITIONS OF USE
The user undertakes to use the website in accordance with applicable laws and regulations, these TOU, public order and accepted standards of morality.
The user is prohibited in particular from:
– using the website for fraudulent, unlawful or malicious purposes;
– disrupting or attempting to disrupt the operation of the website;
– accessing or attempting to access the website, its server or any computer system linked to the website without authorisation;
– intentionally introducing viruses, malware or any other harmful element;
– collecting or extracting data from the website in an automated manner;
– copying, reproducing or reusing website content without authorisation;
– impersonating a third party;
– transmitting false, misleading, insulting or defamatory information, or information infringing third-party rights;
– using the website in a way that may harm the image, interests or reputation of CHATEAU DE CHARMEIL.
6. INFORMATION PUBLISHED ON THE WEBSITE
CHATEAU DE CHARMEIL endeavours to present information on the website that is accurate, up to date and as complete as possible.
However, the information on the website is provided for guidance only and may be modified at any time without prior notice.
Photographs, descriptions, indicative prices, availability, services and practical information published on the website are not contractual unless expressly stated otherwise.
Contractual information applicable to a booking is that contained in the offer, quotation, booking confirmation, Terms and Conditions of Sale or the conditions of the booking platform used.
7. BOOKINGS AND PAID SERVICES
These TOU govern only the use of the website.
Bookings, stays, paid services, events, private hire arrangements or services offered by CHATEAU DE CHARMEIL are governed by the Terms and Conditions of Sale available on the website.
Users are invited to consult the TCS before making any booking or service request.
In the event of contradiction between these TOU and the TCS, the TCS shall prevail for any matter relating to a booking, paid service, payment, cancellation, refund or commercial relationship.
8. CONTACT FORMS AND INFORMATION REQUESTS
The website may allow users to send an information or contact request to CHATEAU DE CHARMEIL.
Users undertake to provide accurate, complete and up-to-date information.
CHATEAU DE CHARMEIL reserves the right not to respond to requests that are manifestly abusive, fraudulent, incomplete, insulting, unlawful or unrelated to its activity.
Sending a message via the website does not constitute booking confirmation, unless expressly confirmed in writing by CHATEAU DE CHARMEIL or the booking platform used.
9. NO USER AREA
As of the date of update of these TOU, the website does not offer a user area, customer account, forum, internal messaging service or community service.
If such features are added later, these TOU may be amended to govern their use.
10. INTELLECTUAL PROPERTY
The entire website www.chateaudecharmeil.com and each of its elements, including texts, photographs, videos, visuals, graphics, logos, illustrations, sound elements, technical elements, structure, tree structure and layout, are protected by intellectual property law.
Unless otherwise stated, these elements are the property of CHATEAU DE CHARMEIL or Mr Charles-Étienne Roy, or are used with authorisation.
Any reproduction, representation, modification, adaptation, publication, transmission, distribution, extraction, reuse or exploitation, in whole or in part, of the website or any of its elements, without prior written authorisation, is strictly prohibited.
Any unauthorised use may incur the liability of its author.
11. PHOTOGRAPHS AND VISUALS
The photographs, videos and visual content present on the website are published to present Château de Charmeil, its accommodation, spaces, services and environment.
This content may not be copied, downloaded, reproduced, modified, distributed or used for personal, commercial or promotional purposes without prior written authorisation.
For any authorisation request, the user may contact:
info@chateaudecharmeil.com
12. HYPERLINKS TO THIRD-PARTY WEBSITES
The website may contain hyperlinks redirecting to third-party websites, including booking platforms, service providers, partners, payment services, mapping tools, social networks or external content.
CHATEAU DE CHARMEIL has no control over these third-party websites.
CHATEAU DE CHARMEIL cannot be held responsible for:
– the content of these third-party websites;
– their operation;
– their terms of use;
– their commercial practices;
– their privacy policy;
– their use of cookies;
– any damage that may result from consulting or using them.
Users are invited to consult the terms and policies specific to each third-party website.
13. HYPERLINKS TO THE WEBSITE
The creation of a hyperlink to www.chateaudecharmeil.com is authorised, provided that the link does not harm the image, reputation, rights or interests of CHATEAU DE CHARMEIL.
CHATEAU DE CHARMEIL reserves the right to request the removal of any link it considers inappropriate, misleading, unlawful, disparaging or contrary to its interests.
14. USER LIABILITY
The user is responsible for their use of the website.
The user is also responsible for the information they transmit to CHATEAU DE CHARMEIL via the website, by email, telephone or any other means of communication.
The user undertakes to indemnify CHATEAU DE CHARMEIL against any claim, demand, action or recourse resulting from their use of the website, violation of these TOU or infringement of third-party rights.
15. LIABILITY OF CHATEAU DE CHARMEIL
CHATEAU DE CHARMEIL cannot be held liable for direct or indirect damage resulting from:
– use of the website;
– inability to access the website;
– interruption of the website;
– technical malfunction;
– error or omission in published content;
– fraudulent intrusion;
– virus or harmful element;
– use of a third-party website accessible from the website;
– misuse of the website by the user.
CHATEAU DE CHARMEIL does not guarantee that the website is free from errors, bugs, viruses or other harmful components.
Users are invited to take all appropriate measures to protect their equipment, data and software.
16. PERSONAL DATA
When using the website, CHATEAU DE CHARMEIL may collect and process certain personal data concerning the user.
The methods of collecting, using, storing and protecting personal data are detailed in the website’s Privacy Policy.
Users are invited to consult that policy to learn about their rights and how to exercise them.
For any request relating to personal data, users may contact:
info@chateaudecharmeil.com
17. COOKIES
The website may use cookies or other trackers.
Information relating to the cookies used, their purposes and the means allowing the user to accept, refuse or configure their choices is detailed in the website’s Cookie Policy.
Users may manage their preferences at any time via the following link:
[Manage my cookies]
18. MODIFICATION OF THE WEBSITE
CHATEAU DE CHARMEIL reserves the right to modify, complete, suspend, delete or update all or part of the website, as well as its content, features or services, at any time and without prior notice.
CHATEAU DE CHARMEIL cannot be held responsible for the consequences of these modifications for the user.
19. MODIFICATION OF THE TOU
CHATEAU DE CHARMEIL reserves the right to modify these TOU at any time in order to adapt them to changes in the website, its services, its activity or applicable regulations.
The applicable version is the one published on the website on the date of consultation by the user.
Users are invited to consult these TOU regularly.
20. PARTIAL INVALIDITY
If one or more provisions of these TOU are declared null, unenforceable or invalid, the other provisions shall retain their full force and effect.
The provision concerned shall, as far as possible, be replaced by a valid provision having an equivalent effect.
21. APPLICABLE LAW
These TOU are governed by French law.
In the event of a difficulty relating to the use of the website, the user is invited to contact CHATEAU DE CHARMEIL in order to seek an amicable solution.
Failing amicable resolution, the dispute may be brought before the competent courts under ordinary law conditions.
22. CONTACT
For any question relating to these TOU or to the use of the website, users may contact:
CHATEAU DE CHARMEIL
12 rue du Château
03110 Charmeil
France
Telephone: +33 7 88 51 18 42
Email: info@chateaudecharmeil.com